To create an account, visit the website or application login page and look for a "Register" button. Follow the instructions to enter your information and create a username (your email address) and password. When filling the form you are advised to enter correct information for a quick registration approval by the cooperative admin.

Your choice of password should be a strong one. For an improve security, the application ensures your password be strong. A strong password on the minimum level should be made up of at least one upper case letter, one lower case, one number and in all, your combination should not be less than 8 characters.

Examples of a password with minimum requirement are;

When a new registration is submitted, the cooperative society receives as email notificaton on the new registration. The administrator reviews the registration and approve or decline the regitraition request. Only an approved user on the software will have access to the application.

As administrator, after login, navigate to the members_management page. filter the record you want to review. After your review, select a descision from the admin "remarks" dropdown and click on the update button to save the change made on the row.

Email address validation is required when a new account is being created to check if the address is valid. An email validation link and code is sent to the registered email address during registration. Click or copy the link in your email and use the code in the email for this validation. An account creation request is only received by the cooperative admin only when the validation is completed.

The below screen shots describes how the email address validation looks and how to use it for the sake of completing your registration.

Sample email

Code entry page

The different types of membership/users status are Approved, Decline, Inactive and pending. While the member/user types or roles are System admin, auditor, executive member and member

The membership/user status and types can be updated/changed on the member management page. Do not forget to click the update link to save your changes on the member management page

• Approved - A member status is set to approved only if the registration details submitted and such member is known to be a member of the cooperative society
• Decline - A member status is set as decline if the member does not meet the requirement in one above to join the cooperative society.
• Inactive - An account is set to inactive if the member has stopped to be a cooperator.
• Pending - An account is automatically set to Pending when a registration request is first submitted to be reviewed by the admin
• System admin - A system admin is not a cooperator but a user of the system for administerial purposes such as account posting, member update etc
• Auditor - Th auditor role is given to someone assigned with the resposibility to audit and have access to members ledger and the monthly analysis books only
• Executive member - This user has both the role of a system admin and also can perform other functions just like a copperator would do
• Member - A user with the member type will only have access to apply for a loan, view ledger, view balances and also be able to be accept or decline being a loan guarantor to another member

Your registered email address, I mean the email address used during your membership account regstration is your login username

A password can be changed by going to the login page. beneath the login form, click the "Forgot password or reset password link", just as shown below.

The next step, on the form enter your registered email address and submit to have a One time password (OTP) sent to the registered email address

On the next form, enter the OTP, choice of password which must meet the minimum creiteria and continue by submitting the form using the generate button

Navigate to the "Monthly posting schedule" menu. On the monthly posting schedule page select the date range where the previous month record was posted. Assuming you had more than one salary deduction posting for a member during the selected period, your record will be made up of a total of the postings done for this particular member

The below shows how the Monthly posting schedule is obtained. This page gives you the lists of records that were automatically posted using the salary deduction document. The export button can be used to export the data into excel for any required update

Yes! you can delete in bulk all the records posted wrongly by selecting the date these record were posted and hitting the delete button. Delete process can not be reversed if successfully done.

The monthly deduction record delete functionality can be found on the "Month posting schedule" page as shown below

You can make corrections to member ledger at any time. This is possible only from the cooperator ledger page which can be navigated to by using the "ledger" button pressent on the member management page as can be seen below.

On the coop ledger page. identify the row with the record to be updated. The cells in the particular row can be updated by typing or selecting the right value. Upon entering the right value, there exists an update button on the left side of the row. Click this button to capture your changes into the database.

You can delete a record in the member ledger by identifying the row with the record to be deleted. Use the delete button on the left side of the row. Click this button to delete the record. it is important to note that delete process can not be reversed if successful.

As a member you can apply for a loan within your login account. After login, locate the "Apply for loan" menu at the top of your page. Click the menu to launch the form and follow the instruction required to submit a complete request. The below form is a screen shot of your loan form which aims at capturing all the information needed for the admin/executive to approve your loan. A notification email is sent to your two guarantors when you submit a loan request.

When a member choose you to be a guarantor during his/her application for a loan, you will receive an email notification soliciting for your acceptance. it is up to you to accept or decline. As a loan guarantor you must login to your account and locate the "Be a guarantor" menu at the top of the page. Click the menu and you will be on the guarantor list page. On this page you will find pending request which require your acceptance or decline. It is very important to note that if you do not attend to the member guarantor request he/she will not be able to proceed to get his loan paid.

As a member requesting for a loan, be certain that your guarantors is willing and has access to accept your request to be your guarantor in the loan application. Below is how the loan guarantor page looks

Both the member account balances and personal ledger details can be seen on the personal ledger page. After login, loacate the "My ledger" menu at the top of the page. Click the menu and you will be redirected to the page to view and export account details. The below screen shot helps you to identify the personal ledger page.

You need to be a system admin, executive member or an auditor to have access to the cooperative society MAB. Login to the application and locate the "Monthly analysis book" menu at the top of the page. Click the menu to launch the page where you will be able to select record using the date picker and load the record in the date range by clikcing the "Load record button". There exists the "Export b=to excel" button if you would want to work on the records in a spreadsheet. The below helps you to identify how the MAB looks.